The Personal Information that we may collect broadly falls into the following category:
Information you provide to us: During the course of engaging with us you may provide Personal Information about yourself. Personal Information is often, but not exclusively, provided to us when you make an accommodation booking or make use of our Services, consult with our staff, send us an email, integrate a Service with another website, or communicate with us in any other way.
We will let you know prior to the collection of any information whether the Personal Information we are collecting is compulsory or if it may be provided on a voluntary basis and the consequences, if any, of not providing the information. By giving us this information, you agree to this information being collected, used and disclosed as described in this privacy policy.
We may use the Personal Information we collect through the Services or other sources for a range of reasons, including:
This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and those third parties collect billing information to process your orders and credit card payments.
For example, we may inform you about check-in procedures, temporary or permanent changes to your booking, information about power outages or water shortages, and any changes to this privacy policy.
Including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
Including attorneys and accountants, to help us comply with legal, accounting, or security requirements.
Including to meet national security or law enforcement requirements.
For example, this may include sharing your information with third parties in order to provide and support our Services or to make certain features of the Services available to you. When we share Personal Information with third parties, we take steps to protect your information by requiring these third parties to enter into a contract with us that requires them to use the Personal Information we transfer to them in a manner that is consistent with this privacy policy and applicable privacy laws.
To carry out other legitimate business purposes, as well as other lawful purposes about which we will notify you.
You may have the following data protection rights:
Be aware that requesting deletion, unlike unsubscribing from specific emails, is total and irreversible. This means that we will also lose record of you having ever been on our systems, including any previous instructions you have given us opting out of specific emails types. If you re-join our systems, by voluntarily providing your personal information, you will appear to us as a completely new data subject. This does not affect your other rights in any way.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request.
Guests and Visitors who have opted in to our marketing emails can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our marketing messages.
Also, all opt-out requests can be made by emailing us using the contact details provided.
This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
We take appropriate and reasonable technical and organizational measures to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Property Owner login access requires a username and password to gain access. Members must keep their username and password secure, and never disclose it to a third party.
If you have any questions about the security of your Personal Information, you may contact us.
