The Waiheke Unlimited Service

Why Choose Waiheke Unlimited?

 

Proven Experience
Over 25 years of managing high-performing holiday homes on Waiheke Island.

Recognised for Excellence
We are Airbnb Superhosts, Booking.com Preferred Partners, Expedia and VRBO Premier Hosts — acknowledged across the industry for exceptional service and reliability.

Multi-Platform Marketing
Your property will be listed and actively managed across the widest network of sites available, including Airbnb, Booking.com, Bookabach, Expedia, Marriott Homes & Villas, and their global networks. Over 500 sites in total.

Local, Year-Round Support
Our Waiheke-based team manages bookings, payments, guest communication, and bonds — 365 days a year.

In-House Teams
We do not outsource. Our reservations, housekeeping, and maintenance teams are employed directly, ensuring accountability and consistent service.

Environmentally Friendly Operations
We use only septic-safe, eco-friendly products and operate a fleet of electric vehicles for emissions-free travel to and from each property.

On-Island Maintenance Services
Full property care available via our sister company, Waiheke Property Services — we manage all trades and specialist contractors, no stress for you.

Competitive Pricing
Rental rates are dynamically monitored and adjusted based on live market data to maximise your income.

Comprehensive Inspections
Your property is checked thoroughly, inside and out, before and after every guest stay.

Broad Advertising Reach
We promote your home through international and domestic marketing campaigns across hundreds of channels — at no additional cost.

Personalised Guest & Owner Care
Courteous, professional service that creates loyal guests and reassured property owners.

Maximise Your Returns
Strong revenue, flexible personal use, and full confidence your property is in expert hands.

Whether you want to rent your property year-round or just for a few select months, Waiheke Unlimited provides the flexibility and expertise to suit your needs. Whether it's a classic Kiwi bach or a luxury lodge, we deliver exceptional results tailored to your goals — whether that’s consistent rental income or an occasional cash boost while you’re away.

We offer comprehensive management services that handle every detail of the rental process, giving owners complete peace of mind. Our experienced team looks after your home as if it were our own.

As the bridge between property owners and guests, we ensure both parties benefit from a seamless and respectful experience.

Our properties are first and foremost for owner enjoyment. Our rental terms, which all guests agree to upon booking, ensure your home is treated with care and respect.

Our services include:

  • Initial property visit and complimentary rental appraisal

  • Management and optimisation across all major portals such as Airbnb, Booking.com and others

  • Full guest communication and vetting, instant confirmations and calendar sync

  • Pre-arrival and post-departure inspections for every booking

  • Professional in-house cleaning and linen services

  • Monthly payments directly to your account

  • Detailed, transparent monthly owner statements

  • Optional full property maintenance services

  • Liability insurance in the unlikely event of cleaning and maintenance-related damages by our team.

  • Claims management and cost recovery processes for rare guest incidents

 

Ready to enjoy stress-free rental returns?


Complete the contact us form to get started, alternatively call us on +64 9 372 7776 or email reservations@waihekeunlimited.co.nz to discuss your requirements.

Owner Testimonials:

 

Scott Harrison, Driftwood Beach House

"In 2022 I contacted Waiheke Unlimited to see if they would rent out my property on Waiheke Island when I wasn’t using it. 

3 years later I am very happy that I did. Over this time, I have generated significant income from the property, and at the same time I have been able to use it whenever I want.

Tom and the team have managed the property seamlessly, from the bookings to the cleaning. The communication has been excellent, and the house has been kept spotless.

I could never have managed this process on my own with the success Waiheke Unlimited has achieved. Thank you so much!"

 

Pamela Peryman, The Little Blue Bach

"We love our traditional little Waiheke Bach. When looking for a property manager we wanted a company who could offer a highly personalised service.  A team who would take care of the short term tenants, keep an eye on the property for us as if it was their own and of course accommodate our holiday needs as owners. 

We’ve been partners with Waiheke Unlimited since 2017, Tom and his team know our house well and whether it’s the family going to stay or local or international tenants booking in for a visit the property is always prepared and ready for guests. 
Waiheke Unlimited provide the professional and personalised
service, we were looking for. Our Bach is in great hands." 
 
 
 
Nathan Seaward, Kaitiaki Lodge
 
"Working with Waiheke Unlimited has been an absolute pleasure from day one. Tom consistently goes above and beyond, taking care of all the small details that make a big difference. Manon treats every guest like a VIP, ensuring they feel truly welcome and looked after. The cleaning team is second to none. Every time I return, the house is immaculate. Most importantly, I always feel completely at ease knowing our home is in the hands of a team I can trust. Waiheke Unlimited doesn’t just manage a property, they care for it as if it were their own."
 
 
 
Susie and Jon Cunningham, Omiha Oasis
 
"The team at Waiheke Unlimited have been managing rentals for our holiday house since 2023, and they have been outstanding.  We (and our guests) had some disappointing experiences with the group who previously managed our home, so we were very careful in selecting a more professional and reliable team. We struck gold with Waiheke Unlimited.
 

Tom and the team have gone above and beyond our expectations. Their attention to detail, excellent communications, efficiency and personalised service has resulted in more bookings and a much happier stay for our guests. Our house has remained easily available for us to stay whenever we want, and we have found the cleaning and property maintenance services excellent.  We really appreciate all the extra touches the team provides. Thanks for taking such great care of our little spot in paradise!"

 

Diane Meikle, Beachfront Enclosure Bay

"As property owners,  have been with Waiheke Unlimited for 20 years, with the team managing all the bookings as well as all the cleaning and minor maintenance and any problem solving..

We have found everyone to be helpful and prompt so that any issues are sorted as quickly as possible."

 

Arlene Davidson, Villa Sapphire

"Tom French at Waiheke Unlimited consistently goes above and beyond in delivering exceptional service. His professionalism, industry knowledge, and clear communication managing my holiday accommodation give me absolute peace of mind. Ensuring every detail is handled with care and offering smart, practical advice to enhance our unit’s appeal and stay ahead in a competitive market. His dedication and expertise truly set him apart. A huge thank you also to Manon and the entire team for their outstanding support—without doubt the best on Waiheke!"

 

Ross & Judi Barrett, Te Whau Lodge and Apartment (now sold)

"It has been our pleasure to do business with Tom French and his assistant, Manon, at Waiheke Unlimited. They are a friendly and efficient team. As our agent, they managed the frequent guest bookings for our self-contained apartment. They also took care of the remuneration and we could rely on payment at the 20th of each month. Many of the guests we accommodated were interesting people from overseas. We wish Tom and his team every success in the future."